Getting started

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29 articles in this collection
Written by Antonino and Janina

Where do I add the discount code?

Add your discount code in the 3rd step of the booking
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Written by Janina
Updated over a week ago

How do I book a child seat / baby seat?

To book a child seat / baby seat is really simple. After you have choosen your vehicle class you can add a child/baby seat or a booster seat
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Written by Antonino
Updated over a week ago

When will I receive the chauffeur’s contact information?

The chauffeur’s name and phone (telephone) number will be sent to the guest 3 hours before pickup via email and SMS
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Written by Janina
Updated over a week ago

What if I have more luggage than the baggage allowance for my booking?

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Written by Janina
Updated over a week ago

Step-by-step guide to book a ride with Transfeero

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Written by Janina
Updated over a week ago

How many guests can you transport?

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Written by Janina
Updated over a week ago

How do I find out the luggage capacity of the vehicles?

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Written by Janina
Updated over a week ago

Can I bring food and drinks into the car?

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Written by Janina
Updated over a week ago

How do I request a service that includes transporting an animal / pet?

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Written by Janina
Updated over a week ago

Are there any fees for a night trip?

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Written by Janina
Updated over a week ago

What currency is used to calculate and charge my booking?

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Written by Janina
Updated over a week ago

How far in advance can I book a ride?

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Written by Janina
Updated over a week ago

When do I receive my booking confirmation?

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Written by Janina
Updated over a week ago

Where can I find rebates or discounts?

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Written by Janina
Updated over a week ago

How can I book a ride?

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Written by Janina
Updated over a week ago

How long will the chauffeur wait for me?

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Written by Janina
Updated over a week ago

How do I add a discount code?

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Written by Janina
Updated over a week ago

What vehicles does Transfeero use?

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Written by Janina
Updated over a week ago

What can I request in the ”Notes for the chauffeur” field?

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Written by Janina
Updated over a week ago

Can unaccompanied minors travel with Transfeero?

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Written by Janina
Updated over a week ago

How does Transfeero accommodate travelers with special needs?

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Written by Janina
Updated over a week ago

How does it work if I have an assistive device?

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Written by Janina
Updated over a week ago

What happens if I want to book a Van Standard Class but with more than 8 passengers?

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Written by Janina
Updated over a week ago

Do I need to specify the arrival terminal for airport pickups?

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Written by Janina
Updated over a week ago

Why should I enter my flight number?

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Written by Janina
Updated over a week ago

Do the vehicles have Wi-Fi?

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Written by Janina
Updated over a week ago

What kind of training do Transfeero chauffeurs undergo?

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Written by Janina
Updated over a week ago

Which languages do the chauffeurs speak?

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Written by Janina
Updated over a week ago

How should I choose the pickup time at airports?

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Written by Janina
Updated over a week ago