Getting started
By Antonino and 2 others3 authors39 articles
- Determine the pick-up time in case of a ride to the airport
- What if Hourly Service ends outside of the city it started in?Hourly Service ends outside of the city
- How does it work an Hourly Service?Would you like to have your driver with you for some hours? Book an Hourly ride
- How do I add the discount code?Add your discount code in the 4th step of the booking process
- How do I book a child seat / booster seat?Booking a child seat / booster seat is really simple. After you have choosen your vehicle class you can add a child seat or a booster seat
- When will I receive the chauffeur’s contact information?The chauffeur’s name and phone (telephone) number will be sent to the guest 6 hours before pickup via email and push notification
- What if I have more luggage than the baggage allowance for my booking?
- Step-by-step guide to book a ride with TransfeeroNeed to book a driver?
- How many guests can you transport?Vehicle Classes on Transfeero
- How do I find out the luggage capacity of the vehicles?How big is a medium size suitcase? How many can fit in my vehicle ?
- Can I bring food and drinks into the car?
- How do I request a service that includes transporting an animal / pet?
- Are there any fees for a night trip?
- Which currency is used to calculate and charge my booking?
- How far in advance can I book a ride?
- When do I receive my booking confirmation?Booking confirmation email
- Where can I find rebates or discounts?
- How can I book a ride?Need to book a driver?
- How long will the chauffeur wait for me?
- What vehicles does Transfeero use?
- What can I request in the ”Notes for the chauffeur” field?
- Can unaccompanied minors travel with Transfeero?
- How does Transfeero accommodate travelers with special needs?
- How does it work if I have an assistive device?
- Do I need to specify the arrival terminal for airport pickups?
- Why should I enter my flight number?
- Do the vehicles have Wi-Fi?
- How does Transfeero work?What is Transfeero and who are the local partners working with the platform?
- Which languages do the chauffeurs speak?
- How should I choose the pickup time?How to Calculate Your Pick-Up Time
- List of vehiclesWhich types of vehicles brand and model may I receive for my transportation service?
- Door to door ServiceWhere will my chauffeaur wait for me at my accomodation/private address?
- Porter ServiceWhat is the Porter Service?
- Can I book a return trip selecting a different pick-up/destination address?Is it possible for me to reserve a round-trip with a different pick-up and destination location?
- How can I book a ride for more than 16 passengers?Place a reservation for a party of +16
- How can I book a ride with extra stops?Booking a ride with extra stops
- Is it possible for me to reserve a ride without any passengers?Can I book a ride to transport goods/luggage?
- Where do I meet my driver after an event?How can I ensure a smooth pick-up after an event?
- Traveling to or from Venice City Center