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How does Transfeero accommodate travelers with special needs?
How does Transfeero accommodate travelers with special needs?
Ilary avatar
Written by Ilary
Updated over a week ago

Accessible Travel With Our Service

At our company, we strive to make travel accessible for all our customers. We understand everyone has different needs, and we aim to accommodate to the best of our abilities. This guide will inform you of how we can best meet those needs—whether you have limited mobility, vision impairment, hearing impairment, a service animal, an assistive device, or require extra assistance from the chauffeur.

Range of Services

The range of services we provide can vary around the world, depending on local regulations and the characteristics of the local vehicles.

Bookings With Special Needs

If you need special accommodations, please be sure to write your request in the "Special requests/Notes for the chauffeur" box when booking. For larger assistive devices, like a collapsible wheelchair, please include the size so the chauffeur can make sure it can fit in the vehicle. Please note that unfortunately, we usually can’t transport rigid-frame wheelchairs.

Recomendation

For safety and convenience, we recommend booking at least 24 hours before your trip.

Conclusion

As you can tell, we are dedicated to making sure all our customers have a pleasant and safe trip. We hope this guide has shown you just how seriously we take our mission of making travel accessible to everyone. If you have any more questions, please don’t hesitate to ask.

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