How to retrieve a lost item?

At Transfeero, we understand that people can sometimes forget items while travelling. That's why we take extra precautions to make sure that guests are able to retrieve their left behind items.

If you or the guest you’re booking for leaves an item behind in the vehicle after their ride, the chauffeur may contact the guest directly to arrange to return it, or they may call Transfeero for assistance.

If you have not yet been contacted by the chauffeur regarding your lost item, our customer service team can help. Please tell us the details of your ride and the item lost by calling us or using the online chat, so we can do everything possible to locate your property.

We wish you a safe and pleasant journey!