Understanding our service feedback

We value your feedback and want to provide you with the best service possible. After you have gone through the booking process and departed from your ride, you will be sent an e-mail with the option of rating your overall experience. It's important for us to receive this kind of feedback, as it helps us identify which areas of our service need to be improved in order to provide you with the best possible experience.

After your service you will receive an e-mail with the possibility to rate the booking process, the vehicle and the chauffeur. Your feedback helps us make our service even better.

The e-mail sent to you will include a section for rating your booking process from start to finish. This will include rating the user-friendliness of our website, the ease of use of our booking system, and the timeliness of our response.

Once your ride is complete, you are also given the opportunity to rate the quality of the vehicle you were riding in, and the service provided by the chauffeur. We take pride in the quality of our vehicles and the service provided by our chauffeurs, and the feedback provided by our customers help us identify which areas we need to provide a better experience for.

Your ratings are incredibly helpful to us as we are always trying to improve our services. We thank you for taking the time to rate your experience, as it is essential for us to be able to provide you with the best possible service. If you have any questions or concerns about the feedback process, please do not hesitate to reach out to us.