I booked a ride with the wrong pickup or dropoff location. What do I do?

Booked a ride with the wrong pickup or dropoff location? Learn how to contact Transfeero's customer service to request a change — additional costs may apply.

If you booked a ride with the wrong pickup or dropoff location, contact Transfeero's customer service team to request a change — additional costs may apply.

How to Change Your Pickup or Dropoff Location

We understand that plans can change. If you need to update the pickup or dropoff location for your booking, follow these steps:

  1. Contact our customer service team as soon as possible via chat or email.
  2. Email us at info@transfeero.com with your booking details and the new address.
  3. Our team will confirm the change and inform you of any additional costs.

Important Notes

  • Additional costs: A change in pickup or dropoff address may result in extra charges.
  • Act quickly: Contact us as early as possible to ensure your driver can be updated in time.

Need Further Help?

At Transfeero, we are committed to helping you get from point A to point B reliably and as easily as possible. If you have any additional questions or need further assistance, don't hesitate to reach out via chat or email us at info@transfeero.com. We're here to help!

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I booked a ride with the wrong pickup or dropoff location. What do I do? · Transfeero Help