How can I change the date / time of my booking?
Here you will find the information to change the date / time of your booking
You can change the date or time of your Transfeero booking for free online up to 24 hours before pick-up — or contact us via chat for last-minute changes.
Step 1: Sign in to Your Account
Log in to your private travel account using the e-mail address you used for the booking and the password from your confirmation e-mail.
Sign in to Manage Your Booking
Step 2: Change the Date or Time
Once logged in, go to the Manage Your Booking page. You will see a button to change the pick-up date or time. Changes are free of charge when made at least 24 hours before your pick-up time.
You can make changes in two ways:
- Website: Use the change button on the Manage Your Booking page.
- App: Open the Transfeero app and update your booking directly from there.
Making Last-Minute Changes (Within 24 Hours)
If your pick-up is less than 24 hours away, the online change button will no longer be available. In this case, please contact us via our chat to make last-minute changes to your booking.
Extra Stops or Change of Destination
Please note that spontaneous changes to the destination or the addition of extra stops may result in additional costs.
Summary: How to Change Your Booking
| Situation | How to Change | Cost |
|---|---|---|
| More than 24 hours before pick-up | Online via website or app | Free of charge |
| Less than 24 hours before pick-up | Contact us via chat | May vary |
| Extra stops or destination change | Contact us via chat | May incur additional costs |