When do I get charged for my ride?

Learn when your credit card or PayPal account is charged for a ride booking and what refunds apply if you cancel at least 24 hours before pick-up.

Your card is charged as soon as your payment details are verified and your booking is confirmed.

How the Payment Process Works

  1. Verification: When you enter your payment details, the system verifies their validity.
  2. Charge: Once your payment details are authenticated, your credit card is immediately charged for the total amount of the booked service.

Payment by PayPal

If you pay via PayPal, the pre-authorization step is skipped and your card is charged immediately at the time of booking.

Cancellation & Refunds

Payment Method Cancellation Deadline Refund
Credit Card Up to 24 hours before pick-up Full amount refunded immediately to the same card
PayPal Up to 24 hours before pick-up Free cancellation, full amount refunded

Cancellation Policy

For full details on our cancellation policy, please visit: What is the cancellation policy?

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When do I get charged for my ride? · Transfeero Help