All Collections
During travel
How can I contact my chauffeur?
How can I contact my chauffeur?
Andrea avatar
Written by Andrea
Updated over a week ago

Receiving Driver Details Before Pickup

At Transfeero, we understand the need to know the driver details before the scheduled pickup time. That is why we send driver details 6 hours before pickup via both SMS and email.

If you wish to receive the driver details sooner than the usual 6 hours, you can view the driver details in your account (either through the mobile app or web) 24 hours prior to the scheduled pickup time.

To find the driver details in your account, first log in. You will then be taken to the Trip Summary page. Here, you will be able to view the driver's name and contact information.

We hope this article helps you find the driver's details in advance, so that you are confident with your pickup arrangements.o pickup.

Did this answer your question?