Good news! If you need to make changes or cancel a booking on our website or mobile app, it's fast and easy. You can manage your travel booking by signing in to your private travel account with the email address and password you received in the confirmation email.

Once you've logged in, you can easily edit the date and time of the service, or change your telephone number or flight number. To add extra stops or changes in address, you'll need to contact our Customer Service team via the chat or email.

Please note that if you're within 24 hours of your pickup time, the change is not guaranteed. Please contact Customer Service via the chat or email [email protected] for assistance.

If you wish to change the pick-up or drop-off address, please contact us via chat or email [email protected]

A change of address may incur an additional charge. We will inform you of this.

Changes to the pick up location, destination or additional stops may incur additional costs.

At Transfeero, we understand that plans change. That's why we've designed our website and mobile app to let you quickly and easily manage your bookings—and why we do everything we can to make sure every step of your travel experience is as smooth and stress-free as possible.

Have additional questions about making changes to your booking, or need other assistance? Visit our Help Center or contact our Customer Service team for more information.