This usually happens because you created a duplicate account.
Merging Multiple Accounts
Have you created more than one account by mistake? Don't worry, it often happens! It's easy to combine the information to use a single account.
How to Merge Multiple Accounts
If you have created multiple accounts by mistake and wish to combine the information to use a single account, contact our assistance providing the following data:
Email addresses of all accounts
Name, surname and booking numbers if you already placed bookings.
Once our team has your information, we'll work with you to combine your accounts. Please allow up to 24 hours for a response.
Got More Questions?
If you have more questions regarding merging multiple accounts, please contact us for further assistance.